Field operations

Muvraline has developed ready-to-use solutions based on Artificial Intelligence to optimize the management of operations (technical and commercial) for telecom, utilities, and many other sectors of activity and industries. Thanks to AI, Muvraline solutions improve efficiency and customer satisfaction, and reduce carbon footprint.

Contact us

Field operations

Muvraline has developed ready-to-use solutions based on Artificial Intelligence to optimize the management of operations (technical and commercial) for telecom, utilities, and many other sectors of activity and industries. Thanks to AI, Muvraline solutions improve efficiency and customer satisfaction, and reduce carbon footprint.

Contact us

AI, the only way to boost field operations

Muvraline provides field operators with ready-to-use and innovative AI solutions specially developed to meet their specific needs.

AI, the only way to boost field operations

Muvraline provides field operators with ready-to-use and innovative AI solutions specially developed to meet their specific needs.

Technical & Commercial operations

With Myndea®, manage your technical and commercial operations (Field Service Management) in an optimized and simple way with specific features only available thanks to AI:

  • Automated & optimized planning & real-time re-optimization based on both usual criteria (teams, work schedules, skills, expertise, geographical areas, operations to be carried out, traffic, events etc.) and accumulated experience (staff expertise, performance, type of operation, etc.)

  • Real-time compliance check based on computer vision (photo analysis based on hybrid AI)

  • Use of day-to-day activities to feed algorithms and forecast (future operations, human resources, predictive maintenance, etc.)

Fully configurable, Myndea® addresses companies with mobile technical or sales forces in a wide range of sectors.

Today, 5 national operators worldwide manage their operations with Muvraline (France, Senegal, Togo, Djibouti, French Polynesia).

Ask for a demo
Smiling man in a car with a tablet in his hands

Customer relations

Improve your customer relations thanks to our AI solutions capable of understanding all kinds of data (text, sound, images, video, etc.) and predicting likely-to-happen behaviours or outcomes.

  • Enhance the user experience with a trusted, self-learning ChatBot, available 24/7 (multilingual, with natural language analysis and generative AI)

  • Use DetectBot‘s sound recognition to analyze a conversation and evaluate the performance of call center agents

  • Use DetectBot‘s video surveillance analysis functionality to monitor areas of vigilance (fraud detection)

Technical & Commercial operations

With Myndea®, manage your technical and commercial operations (Field Service Management) in an optimized and simple way with specific features only available thanks to AI:

Smiling man in a car with a tablet in his hands
  • Automated & optimized planning & real-time re-optimization based on both usual criteria (teams, work schedules, skills, expertise, geographical areas, operations to be carried out, traffic, events etc.) and accumulated experience (staff expertise, performance, type of operation, etc.)

  • Real-time compliance check based on computer vision (photo analysis based on hybrid AI)

  • Use of day-to-day activities to feed algorithms and forecast (future operations, human resources, predictive maintenance, etc.)

Fully configurable, Myndea® addresses companies with mobile technical or sales forces in a wide range of sectors.

Today, 5 national operators worldwide manage their operations with Muvraline (France, Senegal, Togo, Djibouti, French Polynesia).

Ask for a demo

Customer relations

Improve your customer relations thanks to our AI solutions capable of understanding all kinds of data (text, sound, images, video, etc.) and predicting likely-to-happen behaviours or outcomes.

Two men in conversation in an office
  • Enhance the user experience with a trusted, self-learning ChatBot, available 24/7 (multilingual, with natural language analysis and generative AI)

  • Use DetectBot‘s sound recognition to analyze a conversation and evaluate the performance of call center agents

  • Use DetectBot‘s video surveillance analysis functionality to monitor areas of vigilance (fraud detection)

A specific need? 

We develop AI tailor-made solutions

Muvraline can develop tailor-made AI solutions adapted to your specific needs, whatever your field of activity.

Contact our experts to find out more!

Book a meeting

A specific need? We develop AI tailor-made solutions

Muvraline can develop tailor-made AI solutions adapted to your specific needs, whatever your field of activity.

Contact our experts to find out more!

Book a meeting