Conversational Agent (Chatbot)

Trusted AI assistants

Used to communicate with citizens, prospects, customers, or employees, Muvraline’s chatbots enable trusted and secure interactions.

The AI agents developed by Muvraline integrate into existing information systems.

Vue rapprochée d'une main tenant un téléphone devant un ordinateur avec une illustration d'une conversation entre une personne et un ChatBot

Trusted AI Agents

  • Source selection
  • Response traceability
  • GDPR compliance

Flexibility

  • Autonomous services or integrated via APIs
  • Standard or customized structure

Reliable

  • Self-learning agents
  • Available 24/7
  • Instant responses
  • Multilingual

Simple or complex chatbots

  • With decision trees for structured, repetitive, and predictable requests
  • With generative AI for conversations in broader contexts

Simple or complex chatbots

  • With decision trees for structured, repetitive, and predictable requests
  • With generative AI for conversations in broader contexts

Dual navigation

  • Natural language for simple interactions
  • Tree structure for faster interactions

Dual navigation

  • Natural language for simple interactions
  • Tree structure for faster interactions

Multiple contact channels

  • Website
  • Facebook
  • WhatsApp

Multiple contact channels

  • Website
  • Facebook
  • WhatsApp

Maximum accessibility

  • 24/7
  • 7 days a week
  • Multilingual: French, English, Spanish, German, Portuguese, Arabic

Maximum accessibility

  • 24/7
  • 7 days a week
  • Multilingual: French, English, Spanish, German, Portuguese, Arabic

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